Organisational Thinking Styles in Recruitment and Practice – Sometimes a Contradiction

The culture of an organisation can be a major factor in the sort of people that are attracted to belong to it. This is true whatever the organisation – whether an employer, a club or an educational establishment. I was thinking about this recently after reminiscing about an incident that occurred at the senior school I attended. I attended a school which set out as its values the expectation and encouragement of high educational and personal achievements for every student. The school’s prospectus and other materials made it clear that it aimed to produce future leaders, business owners and other forward and independent thinkers. The governors and staff clearly wanted to attract pupils with ability, initiative, and creativity and who had the same aspirations and the potential to achieve them.

However, the school also had very strict policies on uniform, hair styles, jewellery and suchlike. Pupils who wore the wrong style of skirt, shirt or coat or who had an “extreme” hair style or wore jewellery to school would be reprimanded. The argument given by the school was that pupils needed to give a good impression of the school as a whole, and show both loyalty to and pride of being a part of it. They also expected the pupils (and their parents) to take their word for it that this would make a difference to the pupils’ success in life.

These policies resulted in frequent bouts of rebellion, sometimes supported by the parents. One such incident escalated to the point where coats were confiscated en masse, and many parents writing in to say that they had no intention of forcing their teenager to wear the dowdy prescribed coats. I can’t remember the formal outcome, but I do recall that many pupils continued to wear non-uniform coats generally with the compromise of getting a coat in the school colour.

Such group rebellions were generally small ones, and the overall academic achievement of the pupils remained high.

Thinking about this now in terms of thinking styles, I can see that such clashes were highly predictable. The school was deliberately attracting pupils from families which valued independent thinking and creativity, and so they and their children were likely to have a high level of Internally Referenced thinking and a high Internal Locus of Control. However, the school’s uniform rules were based on an expectation of high level of conformity, a concern about how others perceived the school as a whole, and a belief that they (the school) knew best about how the way a pupil dressed for school would impact on their eventual success. That required a high level of Externally Referencedthinking and an External Locus of Control. This mis-match made some clashes inevitable.

I see similar disjoints in many organisations. Some advertise for strongly independent innovators, creative thinkers and yet have a culture of conformity, especially around dress and appearance. This can result in the employees feeling constrained and restless – and is likely to impact upon performance and retention.

Interestingly, many years after I’d left the school I heard of a pupil whom had been sent by a class teacher to the (new) head teacher because of an “extreme” hairstyle. The head sent her back to the class and told the teacher that, if they wanted pupils who would go on to become leaders, they should encourage independent and creative thinking, not suppress it. What a change from when I was there!

I’d love to hear from anyone else who has seen this, or other contradictions in the thinking styles recruited and the ones best suited to the actual organisational culture. It’s certainly something to look out for when called in to discuss management issues with clients.

As always, please let me know your thoughts on this in the comments below.

MindSonar Privacy Policy

What is GDPR?
MindSonar is GDPR compliant. The GDPR is the European Privacy Law, which was instated in 2018. Basically, this law gives people control over the personal information that is being stored about them. Also, you have to give explicit permission to have your information stored and you have the right to see what is stored about you and to demand it be erased.

Take, for instance, the famous ‘Download This Free E-Book’ forms. When you downloaded the e-book and gave them your email address, you would then receive promotions from that company. This was, for most people, an implicit understanding: I trade my email address for the book. But with the advent of the GDPR, this is no longer legal in Europe. You need to get explicit permission for your promotions. So this text would now read: ‘Subscribe to Our Newsletter and Get the E-Book for Free’. More explicit, more transparent.

A good thing
Actually, I think this has been a good thing. Of course there are still plenty of excessive, illegal and often invisible data gatherings going on. But at least the EU government now has some tools to fight this. So while I am not happy with all the work it entails for small companies like MindSonar, I am definitely proud of the resulting privacy upgrade!

Europeans and Non-Europeans
At MindSonar Global we decided to not distinguish between Europeans and Non-Europeans in terms of privacy. I think right now, Europe has the strictest privacy laws and we want to extend that level of protection to everyone, no matter where they live.

Our Privacy Policy describes why and how we collect and use the personal information of your respondents (people who fill out their information for a MindSonar Profile). It also describes their options to choose how we use their personal data and how to contact us with any concerns and requests.

And as always: suggestions are welcome, go ahead and comment.

Read our Privacy Policy here

The At My Best profile – a real game-changer

During my training to be a MindSonar Professional. I did an “At My Best” profile. In this exercise, I completed a MindSonar profile after focussing on a context in which I was feeling motivated, inspired and able to develop and take forward ideas and solutions which enabled me to succeed in what it was that I wanted to achieve. That is, I profiled the thinking patterns, Graves Drives and criteria that I employ when I’m working at my best.

I found it a really enlightening and useful exercise, as it enabled me to identify the metaprograms which were key to taking forward projects that I had put on the back burner for a while.

Some of the shifts I needed to make to move into my At My Best profile from my stuck position were ones I was aware of – such as moving into a more Proactive thinking pattern, rather than a Reactive one. Others had been less noticeable to me. For example, when working at my best I employ a stronger Internal Locus of Control than I did with respect to those projects which were on the back burner. This surprised me as I usually have a strong Internal Locus of Control overall and hadn’t realised how much some projects were being held back because of a concern about what others might think.

At my best I was also much more focused on Towards motivation than Away From, and this shift could also help me identify my desired outcomes and what I really wanted to achieve.

The insights from the exercise went beyond simply identifying the shifts in meta programmes which would help me increase the amount of time I spent in my At My Best profile. Looking at the Graves drives and Criteria also helped me to realise that some of my stalled projects didn’t really meet my needs in terms of my values and priorities. This was a particularly enlightening section of the Mindsonar profile for me. Once I saw that some of my projects were just not aligned to what was really important to me, it was easier to either modify them and even to let some go.

Since doing the At My Best profile, I’ve made some real shifts in what I’m aiming for, and some real changes in the way I identify and approach my plans for the future.

When working with clients who feel stuck or stalled in some way (which is pretty much all of them), I think it’s really useful get the client to do a At My Best profile. The changes it can bring to how they experience working on their plans and dreams can be game-changing.

Have you done an At My Best profile yet? If you have, then please share your experiences and insights from it below. If you haven’t and would like to, then contact your nearest Mindsonar Professional to arrange one – it could make all the difference to your success!

Improving Business Partnerships

Working with small businesses, I often come across partnerships in which the two partners are experiencing some conflict about their business. Recently, I worked with such a partnership using MindSonar to shine a light on the thinking patterns behind the differences. This understanding led to them being able to review the way worked so that each played to their strengths and were able to cover each other’s blind spots.

The partners (whom I shall call Peter and  Carol – not their real names) wanted the following question answering through their MindSonar session:

How can we best use our different approaches to develop a more efficient business model”.

They described recent disagreements which were mainly down to two things:

  1. Division of the administrative side of the business, particularly record keeping and the organisation of accounting records.
  2. The future direction and growth strategy for the business.

Each partner completed a MindSonar profile in this context.

Interpretation

IWe explored their profiles, noting both the main differences in their thinking patterns as well as the areas in which they shared the same blind spots. Two particular examples of this were:

  1. A large difference between the partners’ approach to change. Carol had a preference for change (spilt between Developmentand Change), whereas Peter had a very strong preference for Maintenance.
  2. They had similar (very strong) scores for the Optionsmeta programme. This was strengthened by neither scoring highly for the BLUE Graves drive.  However, in his criteria Peter had added a caveat about options of “where appropriate”

The partners recognised their profiles as accurate and could identify a number of things which were contributing to their conflict.  In particular, they could see that their different approaches to change created disagreements around the future direction and growth strategy of the business.

They also both recognised their high OptionsMeta Programme and acknowledge that they were good at identifying and constructing procedures, but not at following them. They agreed that this explained the tension around administrative work. However, Peter could identify areas outside business in which he did use a Proceduremeta programme.

After exploring those and other differences in their profiles, the partners identified a number of  actions that they would take immediately. Two key ones were:

  1. Peter would be responsible for identifying the areas of the business that were currently successful and determine procedures to build on this and which could be applied to any new areas (using his MaintenanceMeta Programme and “stepping into” the Proceduremeta programme that he used in other areas). Peter was open to options about some areas of the business, but not his own speciality which he felt was right where it needed to be.  Therefore, Carol would have responsibility for identifying possible options for general business development, including new areas in her area of specialty that she could take forward (Using her OptionsandChangeMeta Programmes).
  2. For administration and other procedural activities, they agreed that they would consider out-sourcing these, recognising that neither of them particularly wanted to spend the time in the business doing these. Again Peter would “step into” the Proceduremeta programme in the meantime.

Following the session, the clients said they were impressed with the accuracy of the profiles and the usefulness of the exercise in which they identified their own and each other’s strengths and blind-spots.  They felt that they now had a great understanding of how they could work to make the most of each one’s strengths.  They expressed an interest in further coaching to develop other areas identified.

Of course, this is a brief summary, and the partners discovered many other things during the session which they felt would enable them to work better as a partnership, leading to greater personal and business success.

If you work with partnerships or very small teams, you should definitely consider using MindSonar to really optimise your working relationships and team efficiency.  You can find a MindSonar Professional near you in the Registry on this site.

Career Coaching Powered by MindSonar

Before running an executive coaching business, I followed a career in health, starting nursing in 1986. I have been privileged to work with a variety of professionals and as my career progressed from clinical to strategic management, people would come to me for advice about their career and next steps.

Most of the advice I gave was based on my experience of what worked for me: CV structure, responding to interview questions, preparation, clarifying meaning and how to interview prospective employers.

As a coach, I became more adept at asking those precise unlocking questions that would support a client in looking for their next role. However, having recently started to use a new online psychological tool called MindSonar to support career coaching, I look back at how much more I could have supported people in their decisions, getting to the heart of what they wanted.

What is the benefit of using MindSonar in the context of career coaching?

This month I have completed two career coaching sessions powered by MindSonar. It is based on meta programmes, which means that the tool explicitly identifies a person’s thinking style and their values, that is what is important to them. It is also context specific and assumes thinking styles change depending on the context.

So how do you career coach using MindSonar?

I ask the client to think about when they are at their best in work, or in a flow state at work. The context the client and I usually set is, “at my best in work.” This elicits the client’s best thinking style when at work and their blind spots, along with what is important to them.

Why is this important in career coaching? 

Firstly, by identifying what is important we can establish what a client values in other people and the environment. This provides an objective and accurate picture of their prospective employer and narrows the search. It allows the client to prepare to ask questions pre-interview and at interview to identify if the company is suited to them.   After all, why would you work with a company who does not share your values?

Secondly, we establish a client’s strengths and blind spots but more importantly, we can show how a combination of thinking styles works for them. How does this help? The client gains clarity about their thinking style and can review the job description to establish if they can meet the objectives. They can refine their CV based on the analysis in a short, punchy brand statement, “This is who I am and what I can do.”

The client can also identify how they may come across to an employer. For example, a highly proactive thinker and options client will tend to talk very fast and move from topic to topic. They may need to practice slowing down their speech and keeping to one or two points. Together as coach and client we can identify and challenge the blind spots in their thinking. Knowing thyself and being honest with an employer allows for an open and stable footing, as opposed to getting through the door and ending up on capability report!

How did the sessions go?

Career_Coach_Dream_Job1.gifThe coaching sessions I ran highlighted some great insights and changes for both clients, most notably it opened their eyes to new horizons. One client stated at the beginning of the session that his outcome was to walk away with new ideas of what to do and who to work for, also stating that his ideal role was in policy writing. His thinking style and value base when analysed did not appear to be a match for a policy writing role. What he enjoyed about his current role was shaping policy, working with a team, leading people and creating possibilities. He is now focused on what he wants to do and what type of employer he wants to work with.

Does MindSonar do everything? 

No, MindSonar powers the coaching, it’s not a personality profile you post and leave people to read. MindSonar gives a specific advantage to both you and the client to challenge assumptions and achieve the best outcome.Your skills as a coach are still essential.

You will appreciate I have covered only a few aspects my coaching session, but as coaches, you will know how much work you take a client through. With MindSonar in my coaches toolkit, the coaching and any change work are more precise, getting to the heart of the matter. As a coach, you are able to quickly support a client who is, after all, paying for your expertise.

 

Ian Clarke

MS professional, LAB Consultant, NLP trainer, ILM Executive Coach

Director of Workforce Solutions Group and Head of MindSonar UK.

ian@workforcesolutions.group

MindSonar Benchmarks for Project Teams – I wish I’d known about Them!

In my previous role I was responsible for managing a major programme involving multiple project teams. Part of the programme management involved regular risk management and “lessons learned” meetings. During these meetings, representatives from each of the project teams would discuss any issues that had arisen since the last meeting, and what steps had been taken – or needed to be taken – in order to rectify the issue and prevent it happening again.

The aim of the meetings was to ensure that the systems and processes we had in place were adequate to minimise the risk of problems arising and to enable a rapid corrective response when needed. However, at times these meetings could become quite tense because there was a fine line to tread between good risk management and problem resolution on one side and the development of a blame culture on the other. This was clearer to some members than others. Some members would always want to attribute all problems to individuals, rather than to consider the more common situation of them arising from system weaknesses. Tthe result was that friction would arise between those individuals with a “name and shame” approach and other members of the programme board. This created risks to the programme itself as it could result in people being reluctant to raise issues when they spotted them in fear of being blamed.

As the manager of this programme I had to manage the situation and try to cultivate a systems approach in the individuals concerned, most of whom I had no direct line management of.

How helpful it would have been to have had MindSonar back then. I believe it would have been possible to construct a Benchmark Profile to help identify the members of each project team who would be best suited to be the risk management/lessons learnt representative. This Benchmark Profile could have been constructed in consultation with other project and programme managers to provide a narrated estimation (with consultation).

My first thoughts about this are that this benchmark profile might include the following:

Graves Drives: Ideals; Learning;

Meta Programmes:

High: Away From (for risk management); Past (for lessons learnt);Structure (for systems approach)

Low: People (to avoid blame approach)

There are likely to be others and different views which is why I would prefer a benchmark profile resulting from a narrated estimation with consultation.

It would be great to hear from other MindSonar Professionals about their thoughts on this – and about whether anyone has yet used the MindSonar tool in this context.

It would also be good to hear from project and programme managers who have found themselves in similar situations – they could find MindSonar particularly useful when allocating project roles to their team members.

What are your thoughts?  Use the comments box below to share your experiences and views on this.